 SBS Tickets Exchange
NATB List of Ticket Brokers
According to the National Association of Ticket Brokers (NATB) website, "Members who have been bonded are indicated by the word BONDED after their company names
. We applaud those who are already bonded, and hope to see other members follow soon! Note: Many NATB members sell tickets to many cities and countries.
The search locates only the city and state in which their offices are located."
SBS recommends that you work only with bonded brokers, for your protection. Also, click here to read the NATB Code of Ethics. It's a good guide against broker fraud.
Click here to try the StubHub Ticket Exchange System - better than using a broker.
Click here to return to the SBS Ticket Mall Main Page to read about the ticket industry and ticket brokers. While
there, use the SBS Tickets Exchange system, sponsored by StubHub. Locate below-face value tickets, and buy the cheapest tickets. Post your tickets for sale at below-face value. StubHub's transactions are 100% guaranteed, and
deliveries are via FedEx.
A Better Connection -- Maple Shade, NJ
A-1 Tickets -- Houston TX
A-1 Tickets, Inc. -- Cerritos CA
AAA Front Row Tickets -- Wintersville OH
AAA Tickets, Inc. -- Chicago IL
AAATIX, Inc. -- Birmingham AL
ABC Ticket Company, Inc. -- Wilmington DE
Absolute Tickets, Inc. -- Los Angeles CA
Ace Ticket Worldwide, Inc. -- Brookline MA
Admit One -- New York NY
Advantage Sports & Entertainment, Inc.-- Red Bank NJ
All Americah Tickets -- Los Angeles CA
All American Ticket -- Ridley Park PA
All Events- Utah -- Park City UT
Alliance Tickets -- Englewood CO
Alliance Tickets -- Bellevue WA
Alpha Tickets & Tours -- Alpharetta GA
Always First Class, Inc -- Maineville OH
Any Event Tickets -- Bedford Heights OH
Atlas Ticket Services -- San Diego CA
Awesome Tickets -- San Antonio TX
Awesome Tickets -- Orange CA
Barry's Ticket Service -- Encino CA
Best Entertainment --Union City NJ
Best Seats Available, Inc. -- Bensenville IL
Best Tickets -- San Antonio TX
Big Time Worldwide -- Southfield MI
Blue Chip Ticket Bureau -- Columbus OH
Box Office Ticket Service -- Fullerton CA
Box Office Tickets -- Las Vegas NV
Bruce Hall Sports -- Reston VA
Choice Tickets -- Danbury CT
Circle City Tickets -- Indianapolis IN
Classy Tickets -- Westmont IL
Cleveland Tickets, Inc. -- Independence OH
Concert Connection, Inc. -- ***BONDED Greenwich CT
Connections Ticket Service -- Milwaukee WI
Corporate Sport, Inc. -- Fairfax VA
Denver Ticket.com -- Denver CO
Designer Tickets/Nevada Ticket Services -- Las Vegas NV
Empire Entertaiment & Travel Inc. -- Atlanta GA
Encore Ticket Service -- Lawndale CA
Encore Tickets, LLC -- Chevy Chase MD
Event USA Corporation ***BONDED -- Green Bay WI
Exclusive Tickets, LLC -- Mtn. Lakes NJ
Executive Tickets/Ticket Monster -- Catonsville MD
EZ Ticket Search -- Manteno IL
First Choice Tickets -- San Antonio TX
First Choice Tickets, Inc. -- Encino CA
First Choice Tickets, Tours & Travel, Inc. -- Ft. Lauderdale FL
Front Row Ticket Agency -- Manchester NH
Front Row Ticket Service -- Madison Heights MI
Front Row USA -- Miami FL
Full Access Entertainment Corp. -- Ft. Lee NJ
Global Event Group -- Stamford CT
Gold Coast Tickets -- Chicago IL
Gold Coast West, Inc. ***BONDED -- Davenport IA
Golden Tickets, Inc. -- Plano TX
Good Time Tickets -- Hollywood CA
Good Time Tickets, Inc. ***BONDED -- Palmyra NJ
Gotickets.com -- Cary NC
Great Event Tickets, Inc. -- Buffalo Grove IL
Great Seats, LTD -- New York NY
Great Tickets -- El Paso TX
Herman Agar Co. -- Union City NJ
Hotline Entertainment, Inc. -- Toronto ON
Jacobs Entertainment Service, Inc. -- Closter NJ
John's Ticket Service, Inc. -- Brooklawn NJ
Just Tix -- San Ramon CA
Looks Like Front Row -- Greenfield WI
Main Event Tickets -- Miami FL
MCTS dba Musical Chairs -- Brentwood CA
Merk's Ticket Agency Inc. -- Brook Park OH
Metro Entertainment -- Vernon CT
Metro Tickets -- Dallas TX
NATB -- Naperville IL
Nevada Ticket Service/Designer Tickets -- Sherman Oaks CA
No Hassle Tickets -- Encinitas CA
O'Connor & Hannan -- Washington DC
Out of Town Ticket Agency -- Cambridge MA
Pacific Northwest Ticket -- Mercer Island WA
Peachtree Tickets -- Atlanta GA
Platinum Events, Inc. -- Ft. Lauderdale FL
Preferred Seating, Inc. -- Sacramento CA
Preferred Tickets -- Indianapolis IN
Preferred-Ultimate Travel & Ent. -- Coral Gables FL
Premier Tickets -- San Diego CA
Premium Tickets, Inc. -- Cincinnati OH
Prime Seat Tickets -- San Antonio TX
Prime Ticket Service/Center Ice -- West Bloomfield MI
Pro Performance Inc. -- Stamford CT
RaveReview Tickets -- Easton PA
Riverfront Choice Tickets -- Cincinnati OH
Row One Tickets & Travel ***BONDED -- Ft. Lauderdale FL
Scoretix.com -- Clearwater FL
Select-A-Ticket, Inc ***BONDED -- Bridgewater NJ
Select-A-Ticket, Inc. ***BONDED -- Paramus NJ
Select-A-Ticket, Inc. of Florida ***BONDED -- Riverdale NJ
Select-A-Ticket,Inc. ***BONDED -- Riverdale NJ
Sell Ticket Service -- Farmington Hills MI
Show-Me Tickets, Inc. -- Columbia MO
Source 4 Tickets -- Morganville NJ
South Bay Ticket Service -- Campbell CA
Speeding Tickets -- Johnston RI
Sportix USA ***BONDED -- St. Louis MO
Stagefront Tickets -- Laurel MD
Stamford Ticket Service -- Riverside CT
Star One Promotions -- Toronto ON
TAJ Sports & Entertainment, Inc. -- Stamford CT
Texas Tickets, Inc. -- Dallas TX
The Kind Tickets ***BONDED -- Los Angeles CA
The Kind Tickets ***BONDED -- Lake Forest CA
The Ticket Company -- Houston TX
The Ticket Company -- Las Vegas NV
The Ticket Exchange -- Greenwich CT
The Ticket Guy -- Augusta GA
The Ticket Outlet -- West Orange NJ
Ticket Attractions -- Houston TX
Ticket Attractions DFW -- Arlington TX
Ticket Center, Inc. -- Houston TX
Ticket Connection -- Houston TX
Ticket Exchange, Inc. -- Phoenix AZ
Ticket Finders USA -- Dallas TX
Ticket Finders, Inc. -- Ashton MD
Ticket King Florida -- Tampa FL
Ticket King Minnesota, Inc. -- Hudson WI
Ticket King, Inc. -- Milwaukee WI
Ticket Magic.com -- Milford CT
Ticket Outlet ***BONDED -- Anaheim CA
Ticket Pro LLC ***BONDED -- Norwalk CT
Ticket Pros USA -- Atlanta GA
Ticket Solutions -- Overland Park KS
Ticket Stop -- Houston TX
Ticket Time, Inc. -- Toronto ON
Ticket Warehouse -- Cherry Hill NJ
Tickets Etc. Inc. -- Toronto ON
Tickets Limited, Inc. -- Tiverton RI
Tickets Ltd. -- Tiverton RI
Tickets of America -- Miami FL
Tickets of America -- New York NY
Tickets To Go -- Pearland TX
Tickets Unlimited -- Norman OK
Tickets Unlimited, Inc. -- Phoenix AZ
TicketsNow.com -- Crystal Lake IL
Tix Tickets.com -- Brookfield CT
TNT Tickets -- Mission Viejo CA
Top Centre Ticket Service ***BONDED -- Fairfax VA
Total Ticket Service -- Kenmore WA
Total Travel & Tickets -- Ft. Lauderdale FL
Totally Ticket -- Norman OK
Toy's Tickets and Travel -- Miami Beach FL
Trip West Ticket Agency San Diego CA
Tri-Tickets 2000 Inc. Toronto ON
Ultratix, Inc. Atlanta GA
Union Ticket Agency Los Angeles CA
Union-Tysen Chicago IL
V.I.P. Tickets ***BONDED Las Vegas NV
V.I.P. Tickets ***BONDED Sherman Oaks CA
Western States Ticket Service Phoenix AZ
Who Needs Two? Ticketbroker.com Deerfield IL
Wholesale Ticket Service Indianapolis IN
Worldwide Tickets Cherry Hill NJ
Online Ticket Brokerage Services not listed with the NATB (not ticket exchanges):
www.RazorGator.Com
www.NationalTix.com
www.SportsTickets.com
www.NetTickets.com
www.ticketsellers.com
www.EventsOnTap.com
www.coasttocoasttickets.com
www.alleventstickets.com
www.northsidetickets.net
www.selectaticket.com
Return to SBS Ticket Mall Main Page
National Association of Ticket Brokers Code of Ethics
WHEREAS, the NATIONAL ASSOCIATION OF TICKET BROKERS is a national organization representing firms engaged in the reselling of tickets to entertainment and sporting events;
WHEREAS, the NATIONAL ASSOCIATION OF TICKET BROKERS requires its members to maintain the highest level of ethics in the marketplace;
WHEREAS, the NATIONAL ASSOCIATION OF TICKET BROKERS has adopted a set of standards and procedures that govern the conduct of members; and
WHEREAS, the NATIONAL ASSOCIATION OF TICKET BROKERS has memorialized those standards in this document.
IT IS HEREBY AGREED that the following principles are adopted and shall be known as the NATIONAL ASSOCIATION OF TICKET BROKERS CODE OF ETHICS.
EACH MEMBER OF THE NATIONAL ASSOCIATION OF TICKET BROKERS ("NATB") SHALL:
1. Maintain regular business hours from a permanent business address, excluding a post office box or similar address, within the United States or Canada, at which site the resale of tickets will be a principal business activity.
2. Maintain a business telephone, with a published number, at such location.
3. Maintain good character and reputation in the community.
4. Disclose to the purchaser, prior to purchase, the location of the seats represented by the tickets, either orally or by reference to a seating chart.
5. Not deceive, mislead, misinform or otherwise misrepresent any information related to the location of the seats represented.
6. Not alter tickets sold in any detrimental way.
7. To the best of its ability, ensure the tickets with obstructed or limited view are marked as such, and that purchasers are advised of this fact prior to purchase.
8. Maintain complete and accurate records of all purchases, sales and refunds.
9. Inform customers, at the time of taking an order, whether or not ordered tickets are guaranteed.
10. If delivery of ticket is guaranteed, and the ticket is not delivered, the member shall provide a refund equal to 200% of the contracted price or a refund equal to the contracted price plus $1,000.00, whichever is greater for each guaranteed ticket not delivered, unless non-delivery is caused by any Act of God (snowstorm, flood, earthquake, etc.). If a problem occurs and delivery of an exact ticket location becomes impossible, no penalty shall apply if the member offers the buyer a comparable ticket at the same or lower price as the contracted ticket. In the rare instance that a ticket purchased by a member for a client is later found to have been stolen, counterfeited or reported lost by the original purchaser, and the member purchased these tickets in good faith, then the member shall be responsible only to refund the full contracted price.
11. Maintain a refund, rescheduling and cancellation policy which shall be conspicuously posted at each location where the member does business.
12. Advise all purchasers of its refund, rescheduling and cancellation policy upon request.
13. Include, at a minimum, the following conditions in its refund and cancellation policy:
- All deposits for tickets not delivered must be refunded within 30 days of the event; and
- Will offer a full refund within 30 days after the request for a refund is made on events canceled for any reason other than an Act of God (rained out, earthquake, flood, etc.), strike, or lockout. This refund may be monetary, a store credit, or a mutually agreed upon ticket exchange.
14. Any refund or other provision set forth herein shall not limit the right of the NATB to enforce any other sanction it deems fit.
15. Conduct business professionally and ethically with customers in compliance with the policies set out above;
16. Act honestly with all other members of the industry, and not deceive, mislead, misinform or otherwise misrepresent to another broker information concerning the availability of tickets or the location of seats;
17. Refrain from acting in a manner that is detrimental to the ticket brokerage industry or theNATB;
18. Display the logo of the NATB, if permitted, on all forms of advertisements, including stationery, business cards, flyers, whether buying or selling tickets.
19. Pay all undisputed invoices to fellow brokers in the agreed upon time. If after 30 days from the date of the purchase, funds have not been received by the seller, the total amount due must be forwarded to the seller within five calendar days of written notice ("Notice Period") either by bank wire or any form of shipping for which a tracking number for the package is given. After the Notice Period has elapsed a request via telephone and facsimile must be made from the seller to the buyer with a copy to the NATB. At that time a call will be made and a facsimile will be sent to the buyer by the NATB serving notification that the outstanding undisputed invoice must be paid within five days. If the five day period elapses without payment, the member who has not paid their outstanding invoice will be warned and assessed a $100 penalty payable to the NATB. More than one violation in any NATB membership year and the member in question will be removed from membership and lose all privileges. If full payment has not been made within two months the member in question will also by removed from membership. A one-year period must elapse before a member be removed for violating this policy can seek a new membership.
This Code of Ethics for members of the NATB has been adopted to promote and maintain the highest standards of conduct among its members. Adherence to the standards cited herein is required for membership in the NATB and serves to assure public confidence in the integrity and service of ticket brokers.
As amended 10/4/2001.
An Article About StubHub
That Invisible Hand Guides the Game of Ticket Hunting
By WILLIAM GRIMES - New York Times, June 18th 2004
What price Madonna? Well, for me, $139.95. That was for two tickets for Wednesday's show at Madison Square Garden, Section 336, Row H. The tickets, with a face value of $94.50, cost me $59 each. Shipping via FedEx added $9.95. And finally, I paid $11.80, or 10 percent of the price for my two tickets, to an outfit called StubHub.
To anyone surfing the Web, StubHub.com looks like a ticket brokerage. It's not. The company, founded four years ago by a couple of Stanford Business School students, is a kind of stock market where the only shares traded are tickets to live events: baseball games, Broadway musicals, pop concerts, tapings of television shows, movie premieres, you name it. You can even find lecture tickets. One of the hot tickets on StubHub last month, priced at $350 for two, was to see Oprah Winfrey speak at the Liberty Science Center in Jersey City. Somebody snapped them up.
StubHub, which sells tickets to events all over the United States, does not buy tickets. Instead, it creates a regulated arena in which people who have bought tickets can sell them, and people looking for tickets can buy them, knowing that the tickets are genuine and that StubHub backs them with a guarantee. Some sellers are professional brokers who use StubHub as their place of business. Most are ordinary citizens, usually season ticketholders who want to get cash back for the events they can't attend, or who want to make a nice profit on tickets to high-demand events. Like the auction houses, StubHub makes its money by taking a cut from buyers and sellers, collecting 15 percent of the purchase price of the ticket from the seller and 10 percent from the buyer.
In principle this business model is as straightforward as Adam Smith. Buyers and sellers mingle in the marketplace and, through free negotiation, arrive at a price that reflects the true value of a commodity. StubHub simply acts as a referee, making sure no one hits below the belt, and collects a commission for its trouble.
To test the system I started with the New York Yankees. A series with the Seattle Mariners was coming up, just before the Yankees left town for a long road trip. Good tickets would be scarce. Sure enough, when I searched the Yankees' Web site, I found slim pickings for the Saturday afternoon game on May 15. There were a few $18 seats in the last couple of rows, a mile up in the nosebleed sections. No good. This was a half-step removed from watching the game on television in the stadium parking lot.
I went to StubHub. Lots of tickets there, many priced stratospherically. A seat at field level on the right-field line, just past first base, was $310. Farther out, about halfway to the warning track, a seat just one section back was $185, a tidy profit on a ticket that sells at the box office for $50 in advance or $55 on game day. Those seats, though, had long since been snapped up.
I settled on two Main Box seats in Section 313, Row G. They were in the right-field corner, just one section above field level. The price was $35 each, or face price for a season ticketholder. This was tremendous value for a sold-out game. I registered with StubHub, creating a user name and password, ordered the tickets, then sealed the deal by providing my credit card number. An e-mail message arrived soon after, confirming the order and informing me that StubHub was contacting the seller to arrange for shipment. My card would not be charged until the seller had confirmed to StubHub the time and method of delivery. A second e-mail message arrived a day later giving the delivery details. The tickets arrived on the Thursday before the game, and the seller was paid by StubHub on confirmation of delivery. On Saturday, under a clear, sunny sky, the Yankees were sending a steady stream of screaming line drives into the right-field corner.
Eric Baker created the company with Jeff Fluhr as a class project. Both men had worked as investment bankers, and they saw opportunity lurking in the chaotic, highly irrational world of ticket scalping.
The market, in business-speak, lacked liquidity. It was highly fragmented. Buyers and sellers had a hard time finding each other. Information was scarce, fraud was rampant and pricing was distorted. Two buyers sitting side by side at a basketball playoff might have paid wildly different prices for what was, essentially, the same product.
StubHub was created, Mr. Baker said, "to bring together buyers and sellers, and allow people to compare prices and seat locations." In other words, to make the market liquid, hence the company's original name, Liquid Seats. Its prime target was the underexploited assets of season ticketholders.
"If you have season tickets to the Yankees, that's 81 games," Mr. Baker said. "Unless you're unemployed or especially passionate, there's no way you're going to attend every game." StubHub gives ticketholders a way to recoup some of their season's investment. This makes sports franchises happy for several reasons. It encourages season ticketholders to buy season tickets again, and it puts warm bodies in empty seats, where they can buy hot dogs, souvenir caps and programs. The teams also receive a percentage of the resale profits, usually 10 percent. So far, StubHub has signed agreements with nine professional teams in North America, and each team's Web site encourages season ticketholders to sell their extras through StubHub. Ticketmaster, eyeing StubHub's sports profits, recently jumped into the secondary market, signing similar deals with 20 professional teams.
StubHub also separated itself from the herd by offering a guarantee. Buyers will receive either the tickets they order or comparable tickets purchased by the company, which insists that it has ways to get its hands on tickets even for sold-out events. In theory, StubHub knows only what its sellers tell it ‹ that is, that a package has been sent out on this date, with this tracking number. Mr. Baker uses toilet paper to outline the worst-case picture. "If you open the package and it contains two squares of toilet paper instead of the tickets," he said, "then we debit the seller's credit card for the amount of the purchase." By contrast, eBay bows out once buyer and seller have struck a deal. It does not monitor the shipment of purchased items. The eBay system is largely self-policing, with buyers and sellers rating each other's trustworthiness.
When it comes to antiscalping laws, eBay does more enforcing than StubHub. It automatically refuses a bid that exceeds the legal markup for a resold ticket in the buyer's state, while StubHub relies on the seller to stay within the law.
From sports, StubHub expanded into other live entertainment events. It also spiced up the formula by approaching individual artists, like Britney Spears, Jewel and Christina Aguilera, and persuading them to put V.I.P. concert tickets on StubHub. Proceeds from the ticket sales go to the artist's favorite charity, and fans with deep pockets buy packages that can include backstage passes, admission to after-concert parties or, in rare cases, a meeting with the artist.
When I began browsing the StubHub site, I gasped at the V.I.P. prices for the Madonna tour. Who on earth would shell out $1,000 or more for the privilege of seeing Madonna surrounded by a scrum of bodyguards? Well, lots of people. Those tickets quickly disappeared. So did all the $49.50 general-admission tickets being sold through the box office. That left Madonna fans looking for the best tickets at the lowest prices they could find, but now, like airline travelers logging onto Travelocity, Orbitz and Expedia, they could comparison shop. My $59 Madonna tickets, for example, had a face value of $94.50 each.
I did a lot of browsing, comparing prices on StubHub with eBay and assorted ticket brokers. For Madonna on Wednesday, StubHub offered tickets in Section 305 for $54. Tickets in the same section, high up and in the middle of right field, so to speak, were being offered on eBay, by a broker, at a starting bid of $150 each. Buyers could skip the bidding process and buy them outright for $399 apiece.
But eBay also had bargains. A ticket in Section 329, high up and just behind stage left, opened at $20, attracted 17 bids and sold at $45, or just under the general-admission price. Prices on StubHub vary, too. Two tickets in Section 336, Row H, were offered at $59. Two tickets in Row L of the same section were $101. Several online brokers were offering tickets in Section 336 for about $150, a price that had dropped, by press time, to face value. As the concert approached, Ticketmaster also began selling the $49.50 tickets again. Like commodities traders, buyers can bet that an event will sell fewer tickets than predicted, and wait for falling prices to deliver a bargain.
Once I had the hang of StubHub I succumbed to day-trader syndrome. I began searching the site neurotically, comparison shopping for events that I had no intention of attending. Ms. Winfrey fascinated me; tickets to her speaking engagement, with a face value of $45, sold for about $180 on eBay and $315 on StubHub. A mere trifle. Hot playoff tickets can command prices in the thousands. And when StubHub auctioned tickets to the live finale of the reality show "Survivor: All-Stars" on CBS, two tickets sold for $3,300. Like too many other people, I wanted to see Smarty Jones race for the Triple Crown at Belmont Park. A really good ticket, right at the finish line, sold on eBay for $1,025. Anything remotely near the finish line would have set me back at least $500 on StubHub.
In the New York metropolitan area, the main event categories on StubHub are sports, theater, music and comedy. At the moment, television boils down to one show, "The Daily Show," with ticket proceeds benefiting the Museum of Television and Radio. A category called Family Tickets is also represented by just one event this week, "Dragon Tales," at the Nassau Coliseum in Uniondale, N.Y.
Classical music lovers will look in vain for tickets; StubHub has nothing for them, although that may change in the next year or so. StubHub establishes categories when enough ticketholders express a desire to sell. That has not yet happened for classical music in New York, or anywhere else, as far as I can tell. The Metropolitan Opera alone should be able to support a booming market. Let's get some liquidity going.
Sometimes, not even StubHub can help. At press time, it had no tickets for Saturday matinee performances of "Avenue Q" through Sept. 4. But I found a secret source with a few tickets to spare. Don't tell anyone. It's called the box office.
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